Privacy Policy

Montrex Collection is a registered commercial brand with all the rights reserved.

What data do we collect?

The collected data consist basically in Email address, name and phone number. When an order is placed we’ll collect the client’s address.

How do we collect your data?

We collect data when contacting us by Whatsapp using our website widget, registering an account in our website and when placing an order.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

How do we’ll use your data?

The purpose of the organization to process an individual’s personal data is exclusively to provide a service oriented to our client’s interest, within the following concepts:

• Shipping a purchased product.
• Providing information by phone call or Whatsapp messenger service.
• Providing the ability if using our web platform to browse, place orders and virtually save items that are wished to be purchased later.
• Providing information about our products and order processing.
• Subscription to our newsletter.

The legitimate interests of the organization in collecting basic information is to keep track and follow up efficiently of our potential and current customers.

We do not share any of this information under no circumstance with third party entities and it only serves the purpose of the organization and its legitimate interest of providing a personalized service.

How do we store your data?

We store your data on our website’s database where is only accessible by us for the described purposed only.

The data of potential customers that require information is temporary stored during the process of providing support for questions regarding products that we offer. If no purchase or request for future information is required after two weeks, the collected data is discarded by deleting it from our digital records.

We only keep information of our customers with their consent. Our clients have the right to withdraw consent at any time and the right to lodge a complaint with a supervisory authority in case we don’t comply with our policy.

Marketing

Our company will like to send you information about products and services of ours that we think you might like. If you agreed on receiving marketing, you may always opt out a later date.

You have the right at any time to stop our company from contacting you for marketing purposes.

What are your data protection rights?

Our company will like to make sure you are fully aware of all of your data protection rights.
Every user is entitled to the following:

The right to access: You have the right to request our company your personal data.

The right of rectification: You have the right to request our company to correct any information you believe is inaccurate. You also have the right to request our company to complete information you believe is incomplete.

The right to erasure: You have the right to request our company to erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request our company to restrict processing of your personal data, under certain conditions.

The right to object processing: You have the right to object our company’s processing of your personal data, under certain conditions.

The right of data portability: You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us, our email is info@montrexcollection.com.

What are cookies?

Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions.

For more information about cookies please visit https://www.allaboutcookies.org/.

How do we use cookies?

Our company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in to the online platform;
• Understanding how you use our website;

What type of cookies do we use? 

There are a number of different types of cookies, however, our websites uses:

• Functionality:  Our company uses these cookies so that we recognize you on our website and remember you previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising: Our company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.

How to manage cookies?

You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not work as result.

Changes to our privacy policy

Our company website keeps its privacy policy under regular review and places any update on this web page. This privacy policy was last updated on 12 May 2020.

How to contact us

If you have any question about our privacy policy, the data we hold on you, or you want to exercise one of your data protection rights, please do not hesitate to contact us.

Email us : info@montrexcollection.com
Call us: + 32 484 67 51 58